全新線上客戶服務正式推出 | New Online Customer Service is Launched

目標以客為先，致力提升服務質素。現推出全新線上客戶服務系統，為客戶提供更快、方便嘅體驗。

線上客服：於官方網站主頁右下角及交易紀錄頁面，點擊即可使用線上客服功能，方便客戶快速查詢。

快捷連繫：無需等待電話熱線或電郵回覆。無論是票務、賬戶或其他問題，點擊對話框即可與專業客服團隊快捷溝通。

進度透明：客戶可實時查詢進度及回覆，過程清晰透明，令人安心。

多語言支援：系統支援繁體中文、簡體中文及英文，滿足不同客戶的需求。

是次線上客戶服務系統的上線，標誌着服務升級的重要一步。我們期望新功能能為客戶帶來更佳體驗，並誠邀客戶提供寶貴意見及分享使用體驗，協助我們持續改進。

With a customer-first approach, we are committed to enhancing service quality. We are now launching a new online customer service system to provide customers with a faster and more convenient experience.

Online Customer Service: Located at the bottom right corner of our official website homepage and transaction record page, customers can click to use the online customer service function for quick inquiries.

Quick Response: No need to wait for hotline calls or email replies. For ticketing, account, or other queries, simply click the chat box to connect instantly with our professional Customer Service Team.

Transparent Progress: Customers can track progress and responses in real time, ensuring a clear and reassuring process.

Multi-Language Support: The system supports Traditional Chinese, Simplified Chinese, and English, catering to the needs of diverse customers.

The launch of this online customer service system marks a significant step in our service upgrade. We hope this new feature will enhance the customer experience and sincerely invite customers to share valuable feedback and experiences to help us continuously improve.